POLICIES

GENERAL CONTRACTING CONDITIONS

1. PARTIES AND ACCEPTANCE OF THE GENERAL CONTRACTING CONDITIONS:

(hereinafter also the General Conditions or CGC):

On the one hand, the supplier of the products, SPENCER MOORE LANDVATER, whose commercial name is SPENCERITA MOORE (hereinafter also the provider), with registered office at C / Casp nº 148, 5º 3ª, 08013 de Barcelona, BARCELONA, NIF Y5193027D, customer service telephone number 654017223, and e-mail: Spencer.landvater@gmail.com, being the owner of the website www.joanbueno.com, exposes the contractual document that will govern the contracting of products through the website reviewed.

And on the other, the User - Client (hereinafter the User), registered on the website by means of a username and password, over which they have full responsibility for use and custody, being responsible for the veracity of the personal data provided to the lender.

BOTH ACCEPT this document, and it entails that the user:

  1. You've read, you understand and you're agree with this text.

  2. That he is a person of legal age and with sufficient capacity to contract.

  3. That it assumes all the obligations set forth herein.

  4. That you have read and accept these general conditions of purchase from the moment you purchase any product offered.

This document can be printed and stored by Users.

The provider makes the e-mail address Spencer.landvater@gmail.com available to them so that they can raise any questions about these conditions.

These conditions will have an indefinite period of validity and will be applicable to all contracts made through the provider's website www.joanbueno.com.

The provider reserves the right to unilaterally modify said General Conditions, without this affecting the goods or promotions that were acquired prior to the modification, in order to improve the products offered. In any case, before buying the products, these general conditions must be consulted.

It is advisable that you keep a copy of the data contained in the purchased products. SPENCER MOORE LANDVATER is not responsible for any loss of data, files or any damage resulting from a failure to backup by the User of the data contained in the products purchased such as memory cards.

SPENCER MOORE LANDVATER is not responsible for the consequences that may result from an inappropriate use of the products for sale on the web.

The civil liability of SPENCER MOORE LANDVATER for the products supplied is limited to the amount thereof, the user renounces to claim any responsibility to SPENCER MOORE LANDVATER for any concept in any case of dissatisfaction of the products purchased on the web www.joanbueno.com, as well as possible failures, slow access or errors in accessing the web, including loss of data or other information that may exist on the computer or network of the user who accesses the web www.joanbueno.com.

SPENCER MOORE LANDVATER is a company specialized in the distance sale of works of art. SPENCER MOORE LANDVATER sells his works through the web www.joanbueno.com .

2. OBJECT OF THE CONTRACT:

2.1 Scope of application: The purpose of this contract is to regulate the contractual purchase-sale relationship created between the provider and the user at the time the latter accepts these purchase conditions during the online contracting process by checking the corresponding box. These GTCs will apply from the day the order is placed.

The contractual relationship of sale entails the delivery, in exchange for a certain price and publicly exposed through the website, of a specific product.

2.2 Territory of application: The virtual store of www.joanbueno.com is active for everyone.

2.3 Capacity to contract: In order to place an order, you must be of legal age and have the capacity to contract.

2.4 Customer acceptance: The validation of an order through the website www.joanbueno.com is made by email and also implies the automatic acceptance of the GTC. These conditions are available on the website www.joanbueno.com or, if you wish and request, we can make them available to you by email.

2.5. Modification of the General Contracting Conditions: SPENCER MOORE LANDVATER reserves the right to make changes and / or modifications in these CGC. We advise our clients to review them regularly. In the event that these changes or modifications are made once an order has been placed, the conditions in force on the date on which said order was placed will apply.

3. INFORMATION PROVIDED ON THE WEB www.joanbueno.com:

3.1 Publication of prices: The prices of the products are those shown in each product on our website www.joanbueno.com.


3.2 Product information: The information that appears in our advertising, brochures, other written material, on our website or that provided to you constitutes an invitation to make a purchase. The contents of www.joanbueno.com are constantly renewed and updated to offer our clients the most complete and detailed information possible. All contractual information present in www.joanbueno.com is displayed in Spanish (Castilian) and communication with customers and users, as well as the formalization of the contract, will be carried out in this language, although, if the customer so wishes It can be done in Catalan or another language, always indicating it before starting the hiring procedure.

3.3 Availability of the product (s): There may be occasions when it is impossible to supply all the products due to the fact that they are not in stock or available at the time of purchase. In these cases, the product in question will be visible, but not available for purchase.

3.4 Right of Cancellation: SPENCER MOORE LANDVATER reserves this action (right of cancellation) of the shipment of a specific product that does not meet the quality requirements imposed on all products of www.joanbueno.com. In the event that this lack of quality is detected, the SPENCER MOORE LANDVATER Customer Service will suggest a replacement product and, if the replacement is not to the customer's liking, the cost of said product will be reimbursed.

3.5 Orders 24 hours a day, every day of the year: The hours for receiving orders is twenty-four (24) hours three hundred and sixty-five (365) days a year, although orders placed after nineteen (19: 00) will not be processed. 00) hours, remaining for the next business day in Barcelona. Orders received on Fridays will be processed to arrive on Monday or the first business day, and those received on Saturdays until 10 am, will be delivered on Monday (or the next business day). After that time, they will be processed on Mondays and delivered the next business day, in the peninsula and what is stipulated in the corresponding section for orders from outside the peninsula.

3.6 Fraud: If SPENCER MOORE LANDVATER suspects or detects any anomaly or fraud, it reserves the right to cancel the transaction for security reasons.

4. PURCHASE PROCEDURE:

The user to be able to make the purchase of the works of art must indicate a series of data for the management of the same. creating a user account. For this, the user must freely and voluntarily provide the personal data that will be required. You do not need to create a user account.

To proceed with the purchase of a work of art, the user must proceed as follows, in accordance with what is required by art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce:

  1. Choose the product by clicking on it, and it will be automatically added to the "shopping cart".

  2. If you want to add more products, you must select the "Continue shopping" option. If by mistake you have added one that you do not want, you must click on the option to remove from the shopping cart.

  3. Having chosen the product (s), you must click on the finish tab to place the order. By clicking on this option, the order summary, the collection of your data, the choice of the shipping method, the choice of the payment method and finally the review and confirmation of the order will appear.

  4. You can also make the purchase through the section "the store-reserved", where indicating your password you can make the desired purchase. To create a user account, you can do:

    1. User registration: if you are not a previously registered user, in order to make the purchase (this registration is free), you must fill in a data collection form (in which you will have to accept the Privacy Policy [GA1] ). Once this has been completed, you will receive a registration confirmation email at the indicated email address.

    2. If you are already registered and are already a customer: you can access the purchase only for guests, by entering the password provided.

The spam and junk mail controls in your email inbox should be checked and always verify that the contact details you provide are correct.

  1. Once registered, an observations screen will appear, where you can indicate the delivery time and the check box that must be marked since it is the acceptance of these General Contracting Clauses and the Privacy Policy. [GA2]

  2. To finish the process, you must click on the Finish button

In any case, the provider's contracting platform will inform the user, once the contracting procedure is completed, via email regarding all the characteristics, price, forms of transport, contracting date and delivery times of the purchased product.

If there is any type of error in the indicated address or in any other point of the order, you must notify it immediately to the e-mail address that will appear on the web to proceed to correct this error.

If you have any questions, you can contact our Customer Service through any of the methods provided on the website www.joanbueno.com.

SPENCER MOORE LANDVATER will provide FREE Customer Service through our contact email Spencer.landvater@gmail.com, if you choose another alternative means of communication, the user is the one who will have to bear the particular cost of the same.

SPENCER MOORE LANDVATER offers telephones in Spain subject to the cost of your telephone operator.

5. SHIPPING: [ADAPT TO THE SPECIFIC CASE]

5.1 Transport company: they will be carried out through the Companies:

DHL +33 (1) 80 14 63 3

CORREROS +34 915 197 197

5.2 Shipping costs: Customs costs are not included, users must pay them when they receive the package. For users in Spain, shipping costs amount to € 12. For those from outside Spain the shipping costs amount to € 20.

When the user-client adds the product to the cart and confirms the shipping address, the system will automatically show the aforementioned shipping price.


5.3 Shipping address:

The delivery of the orders will be made at the delivery address freely designated by the user. In this way, the provider does not assume any responsibility for when the delivery of the product does not take place as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the company of shipments, assigned for this purpose, as is the absence of the recipient.

Notwithstanding the foregoing, the provider has adopted the measures required of a diligent merchant so that the delivery can be made in the agreed time, so no liability can be attributed against the provider.

SPENCER MOORE LANDVATER will use all the means at its disposal so that your order is delivered within the term that appears on our website on the date of issuance of the order confirmation.

5.4 Delivery times: The delivery time is usually between 5 and 7 days for within the Iberian Peninsula and 3 to 4 weeks for outside the territory of the Iberian Peninsula. This term is understood provided that the availability of the service has been confirmed and full payment of the order has been verified. In the case of products not available at the time of purchase, our Customer Service will be able to provide you with availability information.

If you have requested several products in the same order, keep in mind that they may have different availability dates, in which case you could receive them on different dates. Keep in mind that, in the absence of availability of any of the references at the time of shipment, you have the right to cancel the order at any time before sending it by contacting our Customer Service at the following address email: Spencer.landvater@gmail.com indicating the order number.

5.5 Confirmation of shipment: At the time of delivery of the order to our carrier, we will send confirmation of shipment to the email address that you have provided when placing the order. In the shipping confirmation we will indicate the corresponding tracking number so that you can track it through our carrier's website.

5.6 Damages on delivery: Products are shipped in secure packaging. If at the time of delivery it is visibly and clearly appreciated, without the need to manipulate the shipping packaging or the product's own, that a product has defects caused by damage caused by transport or it is appreciated, in the same way, a error in the merchandise received, the client must immediately contact our Customer Service line 654017223 or email Spencer.landvater@gmail.com, to be able to urge the return of the affected product or products and proceed to replace them with another in conditions optimal or, make a refund of the price paid for it, as indicated in said email.

Likewise, if damage to the product is detected once the package is opened and the packaging is in perfect condition, the consumer and user must inform the seller of the lack of conformity within two months of being aware of it on our line of Customer Service 654017223 or email Spencer.landvater@gmail.com.

6. PRICES AND DEADLINES OF VALIDITY OF OFFERS:

All prices displayed in the store www.joanbueno.com include the VAT in force at the time of purchase. All the prices that appear on the web are valid and will be expressed in the Euro currency (€). Said expenses, unless expressly indicated otherwise, do not include shipping, handling, wrapping, shipping insurance or any other additional services and attachments to the product or service purchased.

VALUE ADDED TAX: In accordance with the provisions of article 68 of Law 37/1992, of December 28, on Value Added Tax, the delivery of the products will be understood to be located in the territory of application of the Spanish VAT if the delivery address is in Spanish territory except the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific article in question. In orders destined for the Canary Islands, Ceuta and Melilla, deliveries will be exempt from VAT by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and duties in accordance with current regulations. in each of these territories.

The user will receive the invoice for the order to the email address provided by the user once the purchase has been made.

The prices applicable to each product will be those published on the web and applied automatically by the contracting process in the last phase of the same.

In the cases of promotions of limited duration, the promotion discount will be applied as long as the order has been registered during the promotion period.

The data recorded by the different payment methods constitute proof of the date on which the financial transactions were made and will serve to determine whether or not said order is subject to promotion.

For any information about the order, the User may contact the provider through the customer service telephone number or via email at the address provided.

7. FORMS OF PAYMENT:

The form of payment will be by credit or debit card: The user must have a valid credit or debit card, where they must specify all the digits of the card number in the corresponding form. The operation is formalized at the time of placing the order. We only accept payments with secure cards in which your identity as the cardholder is authenticated according to the method established by your bank, through secure electronic commerce ("Verified by Visa" and "MasterCard SecureCode"). The order cannot be taken into account and will not be processed until the payment has been authorized by your bank or box.

The system called SSL (Secure Sockets Layer) is used, a payment system in a secure environment since it allows the encryption of the information transmitted during the transaction, ensuring its confidentiality.

8. RIGHT OF WITHDRAWAL:

8.1 Right of withdrawal: The user has the right to exercise the right of withdrawal, and for this he has a period of 14 calendar days from receipt of the product, without penalty for its exercise; The consumer must be reimbursed the total amount of the purchase, that is, the price of the product plus the shipping costs, within 14 days following the exercise of the right of withdrawal by the user / consumer. In relation to the shipping costs for the return of the products, these will be borne by the user-consumer. The exercise of the right of withdrawal is not subject to any formality. The consumer will only be responsible for the decrease in value of the goods resulting from a manipulation of the same other than that necessary according to its nature, its characteristics or its operation, without thereby seeing its right to exercise it limited. To carry out this right of withdrawal, you can fill in this form [GA3] with your order number (to obtain a refund of the amount of the product / s within a maximum period of fourteen (14) calendar days following receipt of the order) together with your contact details. You can send it to us via email Spencer.landvater@gmail.com or by postal mail (by any means admitted by law), always within 14 calendar days of receipt of the order. After this period, you can only request the return or exchange of the product / s for technical reasons subject to the guarantee of said product / s.

You must return the product with all the elements with which it was delivered, without damage or wear marks of any kind, and that does not denote an inappropriate use of the good or different from its own nature to the address that we have provided.

It is advisable to return it in its original packaging, in case it is not possible, the product could suffer a depreciation in its value. The customer will be responsible for the packaging and protection of the products that he / she sends as well as the expenses derived from the shipment.

Provided that the products are returned within a period of 14 calendar days, without any damage or wear marks and complying with the requirements established in this section, we will refund the total amount of the purchase.

The right of withdrawal will not be applicable if the product has been made according to the specifications of the consumer and user or clearly personalized and / or the work in question can deteriorate quickly.

8.2 Return due to error in the order by SPENCER MOORE LANDVATER: When the product does not correspond to the order, due to an error attributable to the company, the user must notify the company by mail as soon as possible; SPENCER MOORE LANDVATER will bear the costs of collecting the product sent by mistake and delivering the corresponding to the order placed.

8.3 Verification of Returns: The verification and verification of the products to be returned will be carried out by SPENCER MOORE LANDVATER, which, once at its facilities, will verify that they are received, complying with all the requirements established in section 9. In case of missing any of the elements, we would communicate to you in writing via email indicating the missing content.

9. REFUNDS:

When the return occurs (withdrawal is exercised), the amount paid for the product plus shipping costs will be returned. The return costs will be borne by the consumer-user. The period for making the reimbursement will be at most within 14 calendar days and through the same means in which the purchase was made.

10. APPLICABLE WARRANTIES AND AFTER-SALES SERVICES:

10.1 Guarantee: All products offered through the website are completely original, unless otherwise indicated in their description.

Satisfaction guarantee: If at the time of receiving the product and, before exercising the right of withdrawal, the user is not convinced by the purchase, they can choose any of these options:

1. exchange the product for a voucher of the same value as the purchased and returned product, to exchange it for another of the same value (if the price of the product is higher than the voucher, the user must pay the difference),

2. Exchange the item for another, if the price of the product is higher than that of the changed product, the user must pay the difference.

10.2 Guarantee in the event of a defective product: In the event of a defective product, SPENCER MOORE LANDVATER must proceed to repair, replace, lower the price or terminate the contract (as appropriate), procedures that will be free of charge for the user. SPENCER MOORE LANDVATER is responsible for any lack of conformity that appears within a period of two years from delivery; the consumer - user must inform SPENCER MOORE LANDVATER of the lack of conformity within two months of becoming aware of it.

11. NULLITY AND INEFFECTIVENESS OF THE CLAUSES:

If any clause included in these General Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, the General Conditions subsisting in everything else, having such provision, or the part of it that is affected, by not being placed.

12. ONLINE DISPUTE RESOLUTION:

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides a free access platform for the resolution of online conflicts between the USER and the PROVIDER, without the need to resort to the courts of justice, through the intervention of a third, called the dispute resolution body, which acts as an intermediary between the two. This body is neutral and will dialogue with both parties to reach an agreement, finally being able to suggest and / or impose a solution to the conflict. Link to the ODR platform: http://ec.europa.eu/consumers/odr/ .

13. APPLICABLE LAW AND JURISDICTION:

These conditions will be governed or interpreted in accordance with Spanish legislation in that which is not expressly established. The provider and the user agree to submit any controversy that may arise from the provision of the products or services subject to these Conditions, to the Courts and Tribunals of the provider's domicile (if he is not considered a consumer for the purposes of the TRLGDCU) or the user (if you are considered a consumer for the purposes of the TRLGDCU).

14. APPLICABLE REGULATIONS:

These General Conditions are subject to the provisions of:

European regulations governing electronic commerce:

  • Directive 97/7 / EC on the protection of consumers in relation to distance contracts (Distance Selling Directive);

  • Directive 2000/31 / EC on certain legal aspects of information society services, in particular electronic commerce in the internal market (Directive on electronic commerce).

Spanish regulations:

15. COMMENTS AND SUGGESTIONS:

Your comments and suggestions will be welcomed. We kindly ask you to send us such comments and suggestions through our contact form.

In addition, we have official complaint forms available to consumers and users. You can request them by calling the Customer Service phone number 654017223 or through our contact form.

ANNEX: RIGHT OF WITHDRAWAL

For the attention of:

Name: SPENCER MOORE LANDVATER

NIF: Y5193027D

Address: C / Casp nº 148, 5º 3ª, 08013 in Barcelona, BARCELONA

Phone: 654017223

Email: Spencer.landvater@gmail.com

Data of the good / service to be withdrawn:

Order / invoice number: _______________________________________________

Order / invoice date: ____________________________________________

Product receipt date: ___________________________________

Product description: _________________________________________

_______________________________________________________________

_______________________________________________________________

Consumer / user data:

Name: __________________________________________

NIF: ______________________________________________

Address: _________________________________________

Population: _________________________________________

Phone: __________________________________________

Email: __________________________________

Right of withdrawal:

In accordance with article 68 of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, I inform you that I withdraw from the contract of sale of the good / service described above, so I would be grateful if you could contact me using the contact information provided, to notify me that this request has been made.

Request date:

Consumer / User Signature:

[GA1] link to it

[ GA2] link them

[GA3] link the attached form

LEGAL NOTICE - PRIVACY POLICY

To comply with article 10 of Law 34/2002 on Services of the Information Society and Electronic Commerce, we inform users of our data:

Company Name: SPENCER MOORE LANDVATER

Registered Office: C / Casp nº 148, 5º 3ª, 08013, Barcelona, BARCELONA

NIF: Y5193027D

Phone: 654017223

E-Mail: Spencer.landvater@gmail.com

Web: www.joanbueno.com

1. OBJECT

SPENCER MOORE LANDVATER (From now on also the provider) as responsible for the website, makes this document available to users, which regulates the use of the website www.joanbueno.com, with which we intend to comply with the obligations it has Law 34/2002, on services of the Information Society and Electronic Commerce (LSSICE or LSSI), as well as informing all users of the website about the conditions of use of the website.

Through the web, SPENCER MOORE LANDVATER provides users with access and use of different services and content made available through the web.

Any person who accesses this website assumes the role of user (hereinafter the user), and implies the total and unreserved acceptance of each and every one of the provisions included in this Legal Notice, as well as any other legal provisions that may be applicable. app.

As users, you should carefully read this Legal Notice on any of the occasions that you enter the web, since it may undergo modifications since the provider reserves the right to modify any type of information that may appear on the web, without There is an obligation to pre-notify or inform users of said obligations, being sufficient the publication on the provider's website.

2. CONDITIONS OF ACCESS AND USE OF THE WEB.

2.1. Free access and use of the website.

The provision of services by SPENCER MOORE LANDVATER is free for all users. However, some of the services provided by the provider through the web are subject to the payment of a certain price in the general contracting conditions.

2.2. User register.

In general, the provision of the Services does not require the prior subscription or registration of the Users. Even so, SPENCER MOORE LANDVATER conditions the use of some of the services to the prior completion of the corresponding User registration. This registration will be carried out in the manner expressly indicated in the service section itself.

2.3. Veracity of the information.

All information provided by the User must be truthful. For these purposes, the User guarantees the authenticity of the data communicated through the forms for subscribing to the Services. It will be the responsibility of the User to keep all the information provided to SPENCER MOORE LANDVATER permanently updated so that it responds, at all times, to their real situation. In any case, the User will be solely responsible for any false or inaccurate statements made and for the damages caused to the provider or to third parties.

2.4. Minors.

To use the services, minors must always obtain the prior consent of their parents, guardians or legal representatives, who are ultimately responsible for all acts carried out by the minors in their charge. The responsibility in determining the specific content accessed by minors corresponds to those minors, that is why if they access content that is not appropriate for the Internet, mechanisms must be established on their computers, in particular computer programs, filters and blocks, which allow limit the content available and, although they are not infallible, they are especially useful to control and restrict the materials that minors can access.

2.5. Obligation to make correct use of the web.

The User agrees to use the website in accordance with the Law and this Legal Notice, as well as morals and good customs. In effect, the User will refrain from using the page for illegal or prohibited purposes, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of computer equipment or documents, files and all kinds of content stored on any computer equipment of the provider.

In particular, and for indicative but not exhaustive purposes, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:

(A) is contrary, disparages or violates fundamental rights and public freedoms recognized constitutionally, in international treaties and other current regulations;

(B) induces, incites or promotes criminal, degrading, defamatory, violent actions or, in general, contrary to the law, morality and public order;

(C) induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition;

(D) is contrary to the right to honor, personal or family privacy or people's own image;

(E) in any way damages the credibility of the provider or third parties; Y

(F) constitutes illegal, misleading or unfair advertising.

3.- EXCLUSION OF GUARANTEES AND LIABILITY

The provider is exempt from any type of responsibility derived from the information published on our website, provided that this information has been manipulated or entered by a third party.

This website has been reviewed and tested so that it works correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility that there are certain programming errors, or that force majeure, natural disasters, strikes, or similar circumstances may occur that make access to the website impossible.

SPENCER MOORE LANDVATER does not grant any guarantee nor is it responsible, in any case, for damages of any kind that may arise from the lack of availability, maintenance and effective operation of the website or its services and contents; of the existence of viruses, malicious or harmful programs in the contents; of the illicit, negligent, fraudulent use or contrary to this Legal Notice and conditions of use; or the lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

The provider is not liable under any circumstances for damages that may arise from the illegal or improper use of this website.

4.- COOKIES

The provider's website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used are, in any case, temporary, with the sole purpose of making browsing more efficient, and they disappear when the user session ends. In no case will cookies be used to collect personal information. For more information, see our Cookies Policy. [GA1]

5.- LINKS (LINKS)

From the website, you may be redirected to sponsored content, advertisements and / or affiliate links and / or third-party websites.

Among the links provided, there is the possibility of informing or referring to third party products and / or services. Since from the web we cannot control the content entered by third parties, SPENCER MOORE LANDVATER does not assume any type of responsibility regarding said content, nor does it guarantee the experience, integrity or quality of its products. In any case, the provider declares that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to these websites, informing the competent authorities the content in question

SPENCER MOORE LANDVATER will have these links published until they are eliminated or suspended by the provider or by the advertiser, and will not be responsible even if these ads may be indexed by other search engines outside this website.

The provider is not responsible for the information and content stored, by way of example but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of the lender. However, and in compliance with the provisions of art. 11 and 16 of the LSSICE, the provider makes itself available to all users, authorities and security forces, and actively collaborating in the withdrawal or, when necessary, the blocking of all those contents that may affect or contravene the national or international legislation, third party rights or morality and public order. In the event that the user considers that there may be some content that could be susceptible to this classification, please notify the website administrator immediately.

However, SPENCER MOORE LANDVATER informs you that any contractual or extra-contractual relationship that the user formalizes with these third parties, affiliates or advertisers through the link provided by this website, will be valid solely and exclusively between the user and the advertiser and / or third person and SPENCER MOORE LANDVATER will not have any type of responsibility for the damages or losses that may be caused by the provision of services and / or contractual or extra-contractual relationships between the user and the advertisers or third parties contacted through this portal since the provider only acts as an intermediary or advertising medium.

6.- PROTECTION OF PERSONAL DATA

The provider is deeply committed to complying with the personal data protection regulations and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures provided in the European Data Protection Regulation and the Spanish protection regulations. of data. For more information, see our Privacy Policy [GA2] .

7. INTELLECTUAL AND INDUSTRIAL PROPERTY

The website, including but not limited to: the programming, editing, compilation and other elements necessary for its operation, the designs, logos, texts, photographs and / or graphics are the property of the provider or, if necessary , has the license or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, distribution and public communication require prior written authorization from the provider. Any use not previously authorized by the provider will be considered a serious breach of the author's intellectual or industrial property rights.

The designs, logos, text and / or graphics outside the provider and that may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise with respect to them. In any case, the provider has the express and prior authorization from them.

The provider recognizes in favor of their owners the corresponding industrial and intellectual property rights, not implying the mention or appearance on the website, of the existence of rights or responsibility of the provider over them, nor endorsement, sponsorship or recommendation by part of the same.

To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the email mentioned above.

The copyrights of the works of art will always be owned by the artist Joan Bueno and Spencer Moore Landvater known here as Spencerita Moore. No image of the work of art may be reproduced, nor, in any case, authorize third parties to use for reproduction or publication of any image of the same, including any Internet website, for any purpose. If you breach any of these obligations, you agree that:

(a) The payment of damages will not be sufficient to compensate Spencerita Moore or the artist for their failure; (b) Spencerita Moore and the artist may apply to the court for an order to prevent further breach of these obligations under these terms and conditions; Y

(c) Spencerita Moore and the artist may contact the operator of any Internet website on which the artwork is offered for sale, or where the purchaser of the artwork or by order thereof, has located an image of this work, and instruct said operator, on its behalf, to remove any offer to sell or purchase image rights on said Internet website.

Third party rights:

No person other than the purchaser of the artwork and Spencerita Moore has any rights under these terms and conditions stated above, which confer a benefit on the artist and must be authorized by the artist.

These terms and conditions will be governed and interpreted in accordance with Spanish law. The controversies that arise in relation to this legal notice will be subject to the exclusive jurisdiction of the Spanish courts.

8.- APPLICABLE LAW AND JURISDICTION

For the resolution of controversies or issues related to this website or the activities carried out in it, Spanish legislation will be applied, to which the parties expressly submit, being competent to resolve all derivative or related conflicts with its use the Courts and Tribunals of Barcelona.

PRIVACY POLICY

INTRODUCTION

Your privacy is important to us, so through this document, we explain what data we collect from users, how we use it and for what, among other indications. Those over 14 years of age may register as users without the prior consent of their parents, guardians or legal representatives. In the case of minors under 14 years of age or identified as "legally incapable", we will always need the consent of the parent, or of the guardian or legal representative.

For your information, we will never ask for more information than we actually need for the required services; We will never share it with third parties, except by legal obligation or with your prior authorization; and we will never use your data for another purpose not previously indicated.

As users, you should carefully read this Privacy Policy on a regular basis, and whenever you enter your personal data, since this document may be modified since the provider can modify any type of information that may appear on the web to comply with the regulations or update the policy, and without there being an obligation to pre-notify or inform users of said obligations, the publication on the provider's website being sufficient.

RESPONSIBLE FOR THE TREATMENT:

Identity: SPENCER MOORE LANDVATER (also the lender or Spencerita Moore)

NIF: Y5193027D

Postal address: C / Casp nº 148, 5º 3ª, 08013, Barcelona, BARCELONA

SPENCER MOORE LANDVATER, as responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and other current regulations on the protection of personal data, and by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

DATA OBTAINING METHOD AND DATA WE COLLECT: The data we collect and how we obtain it is as follows:

  1. through the contact form: name, email, age, telephone,

  2. through the data collection form for ecommerce: name, address, email, age, telephone number, NIF, bank details or information on a credit or debit card

Specially protected data categories are not treated.

PURPOSE OF THE TREATMENT:

Your personal data will only be used for the following purposes, giving your consent for each of the purposes in the corresponding section of the website:

  1. contact form: to respond to inquiries and / or provide information required for the User;

  2. If you contract the service / purchase the product through our website www.joanbueno.com, we will ask you to provide us with information about yourself, including your name, contact information and information about a credit or debit card.

The photographs and pictures that are posted on the web are the property of SPENCER MOORE LANDVATER and / or the author of the works.

You can revoke your consent at any time by sending a letter with the subject "Unsubscribe" in the email reviewed.

In accordance with the LSSICE, SPENCER MOORE LANDVATER does not carry out SPAM practices, therefore, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all the communications that the provider will receive, the user has the possibility of canceling their express consent to receive our communications.

We will not process your personal data for any other purpose than those described except by legal obligation or judicial requirement.

It will not be the subject of decisions based on automated treatments that produce effects on your data.

LEGITIMATION OF THE TREATMENT

The legal basis for the treatment of the data is your consent granted at the time of giving your data in the corresponding form to carry out the purposes, at the time of marking the checkbox.

Failure to provide the requested personal data or not accepting this privacy policy implies the impossibility of achieving the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of administrative, fiscal, accounting and labor obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties. .

The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

DATA CONSERVATION PERIOD:

Your data will be kept for the duration of the commercial relationship with us or you exercise your right of cancellation or opposition, or limitation of treatment. However, we will keep your data within the legally established deadlines in the applicable provisions.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

SPENCER MOORE LANDVATER does not carry out any transfer or communication of data either inside or outside the EU. The provider will only provide information to the security forces and bodies under judicial order or due to the obligation of a legal norm, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be that available to the provider at that time.

The information that you provide us both through this website will be hosted on the servers of SPENCER MOORE LANDVATER, contracted to the company that provides the web hosting service. The processing of the entity's data is regulated by means of a contract for the person in charge of the treatment between the provider and this company. Our store is hosted by Wix Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Wix's data storage, databases, and the general Wix application, and is stored on a secure server behind a firewall.

Likewise, the provider uses certain tools to provide services necessary for the development of the activity, being able to store your data. These tools are as follows:

RIGHTS OF INTERESTED PERSONS:

As a user-interested, you can request the exercise of the following rights before SPENCER MOORE LANDVATER by submitting a letter to the postal address of the heading or by sending an email to Spencer.landvater@gmail.com, indicating as Subject: "DATA PROTECTION: RIGHTS OF THE AFFECTED ", and attaching a photocopy of your ID or any similar means in law, as indicated by law.

Rights:

  • Right of access: allows the interested party to know and obtain information about their personal data subjected to treatment.

  • Right of rectification: allows you to correct errors and modify the data that turn out to be inaccurate or incomplete

  • Right of cancellation or deletion / to oblivion: allows data that is inappropriate or excessive to be deleted

  • Right of opposition: right of the interested party not to carry out the processing of their personal data or to stop it.

  • Limitation of the treatment: it entails the marking of the personal data kept, in order to limit its future treatment, for the exercise or defense of claims.

  • Data portability: facilitation of the data object of treatment to the interested party, so that he can transmit it to another person in charge, without impediments.

  • Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of consent.

You also have the right to file a claim with the supervisory authority if you consider that your rights may have been violated in relation to the protection of your data (aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide us will be treated confidentially. The provider has adopted all the technical and organizational measures and all the necessary levels of protection to guarantee the security in the treatment of the data and avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the stored data. Likewise, it is also guaranteed that the treatment and registration in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in current regulations.

IDIOM

The language applicable to this privacy policy is Spanish. Therefore, if there is any contradiction in any of the versions provided in other languages, the Spanish version will prevail.

SOCIAL MEDIA

We inform you that SPENCER MOORE LANDVATER may have a presence on social networks. The treatment of the data that is carried out of the people who become followers in social networks (and / or carry out any link or connection action through social networks) of the official pages of SPENCER MOORE LANDVATER will be governed by this section, as well as for those conditions of use, privacy policies and access regulations that belong to the appropriate social network in each case and previously accepted by the user.

SPENCER MOORE LANDVATER will process your data for the purposes of correctly managing your presence on the social network, reporting activities, products or services of the provider, as well as for any other purpose that the regulations of Social Networks allow.

The publication of content is prohibited:

- That they are allegedly illegal by national, community or international regulations or that they carry out activities that are allegedly illegal or contravene the principles of good faith.

That violate the fundamental rights of people, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general whatever the content that SPENCER MOORE LANDVATER considers inappropriate.

- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, SPENCER MOORE LANDVATER reserves the right to withdraw, without prior notice from the website or the corporate social network, those contents that are considered inappropriate.

In any case, if you send personal information through the social network, SPENCER MOORE LANDVATER will be exempt from responsibility in relation to the security measures applicable to this platform and the user, if they want to know them, should consult the corresponding particular conditions of the network in question.

CHANGES TO THIS PRIVACY POLICY

SPENCER MOORE LANDVATER reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to SPENCER MOORE LANDVATER in the terms established in this Policy for the exercise of rights. This revocation will in no case be retroactive.

LEGISLATION

In general, the relations between SPENCER MOORE LANDVATER and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit, being competent to resolve all disputes arising or The Courts and Tribunals of Barcelona related to its use.

BANER NOTICE OF USE OF COOKIES [GA3]

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SPENCER MOORE LANDVATER uses its own (necessary) and third-party cookies to personalize content and analyze traffic. In addition, we share information about your use of the website with our web analytics partners, who may combine it with other information that you have provided to them or that they have collected from your use of their services. More information.

COOKIES POLICY

BACKGROUND

In accordance with the Spanish regulations that regulate the use of cookies in relation to the provision of electronic communications services, contained in Royal Decree Law 13/2012 of March 30, we inform you about the cookies used on the SPENCER MOORE LANDVATER website ( also the provider) and the reason for its use. Likewise, it informs you that by browsing the Website you are giving your consent to use them.

WHAT ARE COOKIES?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize the user. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow their personal data to be known.

COOKIES AFFECTED BY THE REGULATIONS AND EXEMPT COOKIES

According to the EU directive, the cookies that require the informed consent of the user are analytical cookies and those for advertising and affiliation, excepting those of a technical nature and those necessary for the operation of the website or the provision of services. expressly demanded by the user.

TYPE OF COOKIES

a) Depending on the entity that manages them, there are own Cookies (those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the Sol service tendered by the user is provided) and third parties (Those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies).

b) Depending on the time they remain active, there are the session ones (designed to request and store data while the user accesses a web page) and the persistent ones (in which the data is stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie - it can range from a few minutes to several years).

c) Depending on the purpose for which they treat the information they collect, they may be:

- Technical cookies (necessary for the use of the website and the provision of the contracted service),

- Personalization cookies (which allow the user to access the service with predefined characteristics, such as language, browser type, regional configuration, etc.)

- Analysis cookies (they collect information on the use made of the web),

- Advertising cookies (they collect information about the preferences and personal choices of users),

- Affiliate cookies (they allow you to track visits from other websites, with which the website establishes an affiliation contract).

TYPE OF COOKIES USED FOR THIS WEBSITE

Name

Purpose

Expiration

Provider [MM4]

REVOCATION

You can access your browser settings at any time by accepting or rejecting all cookies, or by selecting those that the installation supports and those that do not, by following one of the following procedures, which depends on the browser you use:

Google Chrome (in the Tools Menu):

Settings> Show advanced options> Privacy (Content settings)> Cookies:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es

Microsoft Internet Explorer (in the Tools Menu):

Internet Options> Privacy> Advanced:

https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox:

Options> Privacy> Cookies:

https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencia

Safari, iPad and iPhone:

Preferences> Privacy

https://support.apple.com/kb/ph21411?locale=es_ES

Opera:

Settings> Options> Advanced> Cookies

http://help.opera.com/Windows/12.00/es-ES/cookies.html

These browsers are subject to changes or modifications, so we cannot guarantee that they fully conform to the version of your browser. It may also be that you use another browser not covered by these links such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access it directly from your browser options, generally in the "Options" menu in the "Privacy" section. (Please consult your browser's help for more information).

DEACTIVATION / ACTIVATION AND ELIMINATION OF COOKIES

To restrict or block cookies, it is done through the browser settings.

If you do not want websites to place any cookies on your computer, you can adapt your browser settings so that you are notified before any cookies are placed. In the same way, you can adapt the settings so that the browser rejects all cookies, or only third-party cookies. You can also delete any of the cookies that are already on your computer. Remember that the configuration of each browser and equipment you use must be adapted separately.

Remember that if you do not want to receive cookies, we can no longer guarantee that our website works as intended. Some site features may be lost and you may no longer be able to view certain websites. Also, declining cookies does not mean that you will no longer see advertisements. The ads simply will not be tailored to your interests and will be repeated more frequently.

Each browser has a different method to adapt the settings. If necessary, refer to the help function of the browser to configure the correct settings.

To disable cookies on your mobile phone, see the device manual for more information.

You can obtain more information about cookies on the Internet, http://www.aboutcookies.org/ .

Taking into account the way the Internet and websites work, we do not always have information about the cookies placed by third parties through our website. This applies especially to cases where the website contains what are called embedded elements: texts, documents, images or short movies that are stored elsewhere, but are displayed on or through our website.

Therefore, in case you come across these types of cookies on this website and they are not listed in the previous list, we kindly ask you to let us know. Or, contact the third party directly to request information about the cookies it places, the purpose and duration of the cookie, and how it has guaranteed your privacy.

INFORMATION RELATED TO THE PROCESSING OF PERSONAL DATA (ART. 13 RGPD)

Who is responsible for the processing of your personal data?

SPENCER MOORE LANDVATER is responsible for the treatment of the personal data that you provide us, located at C / Casp nº 148, 5º 3ª and with CIF Y5193027D, Telephone 654017223 and contact email Spencer.landvater@gmail.com.

What do we use your personal data for?

The information collected through own cookies (session cookies and user input cookies) are often used to track user actions when filling in online forms on various pages, or as a shopping cart to keep track of the items that the user has selected by pressing a button, or to customize the user interface when visiting the web page.

The information collected through third-party cookies is as follows:

  • Through analytical cookies, your browsing habits are analyzed to improve the services provided;

  • Through behavioral cookies, information about user preferences is collected to manage advertising spaces in the most efficient way possible; Y

  • Advertising cookies measure the performance of the ads and provide product recommendations based on statistical data.

To see exactly the use of cookies see the table on the use of cookies on this website.

What is the legal basis for the processing of your personal data?

The legitimacy for the processing of your personal data is given by your consent, granted at the time of contacting us, for the use of analytical, behavioral and advertising cookies; For session or personalization cookies, the legitimacy for the treatment is given by the legitimate interest of the provider (responsible for the treatment).

Who do we communicate your data to?

No data will be transferred or communicated to third parties, except by legal obligation or to the third parties indicated in the case of use of cookies managed by them.

What is the term of conservation of your data?

The period of conservation of the data collected is indicated in the table on the use of cookies on this website.

What are your rights?

The rights that protect the user are those of access, rectification, deletion, portability of the same, withdrawal of consent (without affecting the legality of the treatment granted prior to its withdrawal), opposition to treatment, limitation (in certain circumstances) and to file a claim with the control authority (the Spanish Data Protection Agency, www.aepd.es).

[GA1] If there are cookies, leave this section and link the cookie policy. If there are no third-party cookies, remove this section

[ GA2] Link the privacy policy

[GA3] Only for the case that cookies are used on the web. IT MUST BE INDICATED BY THE COMPUTER MADE BY THE WEB

[MM4] Fill in the data of the cookies used by the web